Shipping policy
Shipping Policy: Last updated: 18 July 2026
Thank you for shopping with SHAPP. Please read our shipping policy carefully before placing your order.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Destinations, Costs & Estimated Delivery Times
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United Kingdom — 5–14 business days Economy: £4.99 · Standard: £6.99 · Free on orders £50+
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European Union — 7–21 business days Standard: £8.99 · Free on orders £75+
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Rest of World — 7–28 business days Standard: £9.99 · Free on orders £100+
Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Order Tracking Once your order has been dispatched, you will receive a tracking number by email. You can track your order at any time via our Order Tracking page.
Customs, Duties & Taxes For orders within the EU, duties and taxes are included in the price at checkout (DDP). For orders to the United States, Canada, and other international destinations, any applicable customs duties or import taxes are the responsibility of the customer and are collected at checkout where possible.
Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us at scotty87@mail.com and we will investigate with the carrier on your behalf.